We’re Here to Help

Whether you’re looking for more information, need help with a booking, or have feedback to share, we’re just a call, email, or visit away.

Email

Have a question or need assistance? Drop us an email and we’ll get back to you as soon as possible.

Phone/WhatsApp

Prefer to speak to someone? Give us a call between 8:30 and 17:00, Monday to Sunday.

Shop

Stop by our shop in Hanoi to pick up your e-bike or chat with our friendly team. Monday to Saturday, from 8:00 to 17:00.

Send Us a Message

Have questions or need help? Just fill out the form, and our team will respond promptly.